Table of Contents
Exploring the rainforest should feel like an adventure, not a worry. At Mistico Park, your safety is part of every step, every trail, and every moment you spend surrounded by nature. Whether you’re crossing our hanging bridges or spotting wildlife in the treetops, we’ve taken care to make sure your experience is as secure as it is unforgettable.
In this guide, we’ll walk you through the key safety rules and tips to help you feel confident and fully prepared for your visit.
Your Safety Is Our Priority at Every Step
At Mistico Park, we don’t just want you to have an unforgettable experience; we want you to feel fully at ease while you’re here.
That’s why we’ve taken careful steps to create a secure environment for all visitors. Mistico is a heart-protected zone equipped with automated external defibrillators (AEDs) throughout the park. Our team is trained in first aid and CPR, ready to respond quickly if an emergency ever arises.
You can move with confidence, knowing we’re looking out for you at every turn.
Certified Safety and Prevention Standards
Our safety and prevention processes are managed under a certified management system aligned with ISO 9001 quality standards, audited and certified by INTECO, and internationally recognized through IQNET.
This certification supports structured procedures, trained teams, and continuous improvement across our operations, helping us manage risk prevention, emergency response, and occupational health in a complex rainforest environment.
Safety Rules You Must Follow Inside Mistico Park
Before you set out to explore, it’s essential to understand a few key rules that help keep you and the wildlife safe. These safety guidelines aren’t here to limit your experience but to make sure it runs smoothly, respectfully, and without unnecessary risks.
Following these strict rules helps protect you, the environment, and the animals that call this rainforest home:
Stay on the Designated Trails
By staying on marked trails, you avoid stepping into fragile habitats where frogs and insects nest. Keeping your distance from wildlife helps coatis, sloths, and other animals stay calm and behave naturally.
Even avoiding loud noises makes a difference; startling a toucan or monkey can cause unnecessary stress or disrupt their feeding patterns. These small choices not only protect the animals but also show that you respect nature and the environment you’re exploring.
Respect Bridge Capacity and Movement Rules
Our bridges are designed to be safe, sturdy, and regularly maintained. Still, each one has a weight limit, and it’s important to follow the posted capacity for everyone’s safety.
Avoid running, jumping, or swaying while on the bridges. These actions can make others feel uneasy and increase the risk of slips or falls. Walking calmly allows everyone to enjoy the experience and gives you a better chance to spot wildlife and enjoy the views at Arenal Hanging Bridges Park.
Keep a Safe Distance From Wildlife
One of the most exciting parts of visiting Mistico is spotting animals in their natural habitat. To keep these moments respectful and safe, always maintain your distance. Never feed or touch wildlife, even if they come close.
Staying calm and quiet helps animals feel safe and behave naturally. Sudden movements or loud noises can scare them away or cause stress. Photos are absolutely welcome, but be sure to take them from a respectful distance using zoom instead of stepping closer.
Keep Noise Levels Low
Part of what makes the Arenal Hanging Bridges so special is the peaceful atmosphere of the rainforest. Keeping your voice down not only helps others enjoy the sounds of nature; it also prevents animals from hiding or fleeing before you have a chance to see them.
Many species are sensitive to noise, especially birds, monkeys, and small mammals. By staying quiet, you increase your chances of spotting wildlife and help preserve the calm environment that makes this Costa Rican destination so memorable for everyone.
Don’t Leave Trash Behind
Everything you bring into the rainforest should be taken with you. Even small items like wrappers or tissues can harm animals, pollute waterways, and disrupt fragile ecosystems.
Use the bins available at designated spots or keep a small bag with you to carry out any waste.
What to Know Before You Arrive
A little preparation goes a long way in making your visit more comfortable and safer. These simple tips will help you move with ease, stay protected from the elements, and get the most out of your experience in the rainforest:
What to Wear for Comfort and Safety
Wear closed-toe shoes with good grip, such as sneakers or hiking shoes, to help you move safely along the trails and hanging bridges.
Choose lightweight, breathable clothing to stay cool and comfortable. If you’re visiting during the green season, a rain jacket is a smart addition. Flip-flops and sandals are not recommended, as they can be slippery when wet and don’t offer enough protection.
What to Bring and What to Leave Behind
Pack light but smart. A refillable water bottle, sunscreen, insect repellent, a valid ID, and a small backpack are all you really need for a comfortable visit.
To protect the environment and ensure a safe experience for everyone, some items are not allowed. This includes drones, smoking materials, alcohol, loud music or devices, and pets.
Is Mistico Park Safe for Kids and Seniors?
Absolutely! Mistico is safe for kids, seniors, and anyone looking to enjoy nature at their own pace. The trails are thoughtfully designed for a range of ability levels, with clear paths and resting spots along the way.
For extra support and a more relaxed experience, guided tours are a great choice. Our experienced guides are there to help you feel comfortable, answer questions, and set a pace that works for everyone in the group.
Can I visit Mistico Park if I’m afraid of heights?
Yes, and you’re not alone; many visitors arrive with the same concern. While the hanging bridges rise above the forest canopy, they’re built to the highest safety standards and inspected regularly. You may feel them wobble slightly as you walk, but that’s completely normal and part of how the bridges are designed to move with weight and wind.
If you’re feeling unsure, try visiting early in the day when the trails are quieter. Walk at your own pace, hold the side ropes for stability, and focus on the views ahead. Many visitors who were hesitant at first leave with a big sense of accomplishment, and some even say the bridges ended up being their favorite part of the experience.
What Happens in Case of an Emergency?
If something unexpected happens during your visit, help is always nearby. Our team is trained to handle emergencies with care and efficiency, and they’re stationed throughout the park to respond quickly when needed.
You can contact staff directly or refer to the emergency information posted in common areas. The most important thing you can do is stay calm, follow instructions, and trust that you’re in capable hands.
Here’s how we handle emergencies and how our trained team helps keep every visit safe and peaceful:
Our Staff and Emergency Protocols
Every team member at Mistico is trained in first aid and CPR, and many are also certified in handling emergency situations specific to outdoor environments. You’ll find our staff positioned throughout the park, ready to assist with anything from minor injuries to more urgent medical needs.
As a heart-protected zone, we’re equipped with automated external defibrillators (AEDs) in key areas. In case of an emergency, our response is fast, organized, and focused on getting you the help you need as quickly and calmly as possible. Communication points and clearly marked routes ensure no time is lost.
While you explore, you can rest easy knowing a trained team is nearby, quietly working to keep you safe.
Our Security and Prevention Team
Our approach to safety is guided by our dedicated Security and Prevention Department, which oversees corporate security, occupational health, and emergency care.
The team is led by José Juan Mora, a licensed nursing professional and valued member of our board of directors. His leadership and medical background are key in upholding the park’s high safety standards and ensuring every visitor is in good hands.
Ongoing Training for Prepared Team
Our team receives regular training to ensure an effective response in the event of any emergency. We work closely with Fire Prevention Consulting (API), whose consultant in Occupational Health and Safety, Mr. Eduardo Emanuel Ramírez (certified under ISO 45001), serves as our safety and prevention advisor. This partnership allows us to stay up to date with the best safety practices.
Champion Rescue Brigade
We have a dedicated brigade made up of team members trained in Cardiopulmonary Resuscitation (CPR), Basic First Aid (BFA), and Wilderness First Aid. Their training ensures they’re ready to respond quickly and effectively, even in more remote areas of the park.
Our commitment to safety has also been recognized. The team earned first place in the annual “Emergency Brigade Challenge” organized by the La Fortuna Fire Department of San Carlos, which brings together emergency brigades from tour companies across the region.
Park-Wide Safety Devices and Emergency Equipment
Mistico Park is equipped with a full range of safety devices to help ensure a secure environment throughout your visit:
- Emergency signage with contact information placed throughout the park
- Certified fire extinguishers, smoke detectors, and prehospital care equipment in key areas
- Cardio Protected Zone status, which includes:
- Two automated external defibrillators (AEDs)
- Staff trained in basic first aid and CPR
- Fast, coordinated emergency response
- A fully equipped Primary Care Room (C.A.P.) located in the common areas
- A dedicated 4×4 response vehicle for on-site support and emergency transfers
- A lightning diffuser covering the common areas and parking lot, offering protection within a 100-meter radius
Our Preventive Commitment to You
While we hope emergencies never happen, we’re fully prepared to respond if they do. Our commitment to prevention and quick action means you can focus on enjoying the experience, knowing your safety is always a priority.
At Mistico Hanging Bridges, you will not only explore the natural beauty of Costa Rica but also enjoy the peace of mind that comes from knowing you are in a place that values your safety above all else.
Ready to Explore Mistico Park With Confidence?
Now that you know how we prioritize your safety, you can focus on enjoying the sights, sounds, and wildlife of the rainforest. With trained staff, clear safety protocols, and a deep respect for nature, every step of your journey is supported.
If you’re looking for an experience that’s both thrilling and thoughtfully cared for, it’s time to plan your visit to Mistico Park. Adventure is waiting! Contact us today to schedule your visit!
Mistico Park Safety Rules FAQs
Are Mistico Park hanging bridges safe?
Yes, Mistico Park hanging bridges are safe. Each bridge is built with sturdy materials, regularly inspected, and designed to give you a secure and thrilling walk through the rainforest canopy.
Is Mistico Park accessible for wheelchairs or strollers?
Yes, Mistico Park is accessible for visitors using wheelchairs or strollers. The shorter trail includes smooth paths and access to some of the hanging bridges. For more details, check out our blog about accessible adventures at the park.
What happens if it rains heavily during my visit?
If it rains heavily during your visit, we may temporarily close certain areas to keep everyone safe. But don’t let the rain stop you; the beautiful scenery becomes even more magical during the green season!
Are medical staff available on site?
Yes, medical staff are available on site. Our team is trained in first aid and CPR, and we’re equipped to handle emergencies quickly and professionally.
Are pets allowed at Mistico Park?
No, pets are not allowed at Mistico Park. This helps protect local wildlife and ensures a safe, peaceful experience for all visitors.
Can pregnant women or people with health conditions visit safely?
Yes, pregnant women and people with health conditions can visit safely, depending on individual health needs. We recommend choosing the shorter trail and checking with your doctor before your visit.
